Trouble with Aumio audio? Here's how to get the best experience

Modified on Wed, 16 Jul at 5:11 PM

If sounds or stories aren’t playing properly in the Aumio app—or if playback keeps stopping—these quick steps can help:


1. Use a stable internet connection

Make sure you’re connected to a strong Wi-Fi or mobile network while using Aumio or downloading content. Weak connections can cause errors or interruptions.


2. Clear the app cache

Sometimes clearing the app's cache helps fix playback issues:

  • Go to your device's settings

  • Tap Memory Management 

  • Choose Clear cache

3. Download audio for offline listening

To enjoy Aumio even without internet, download your favorite content:

  • Open any story, meditation, or music track

  • Tap the download icon (⤓)

  • Once downloaded, it’s available offline anytime


Still having trouble? Reach out to us directly in the app via Profile > Settings > Help Center 


Happy listening!
Your Aumio Team

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