The app is malfunctioning. What can I do?

Modified on Thu, 30 Mar 2023 at 04:37 PM

Unfortunately, small problems sometimes occur even in the Aumioverse.


If you couldn't find an entry for your problem here and would like to report a new bug, you are welcome to report the problem in a support ticket or send us an email to In order to better understand the problem, it would help us if you could attach a screenshot of the app information. You can find this in the settings under "Information" and then "App information". Our development team will then take care of fixing the bug as soon as possible.


You are welcome to try whether restarting the app and/or the mobile phone could already help.


Thank you in advance for your support!

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